We leverage AI, the power of automation, and proven healthcare technology that works best for your situation, recovering lost revenue, stopping denials before they happen, and eliminating the manual work draining your team every day.
We work with outpatient and ambulatory practices dealing with real revenue pressure, rising denials, and staff stretched thin doing repetitive, manual, time-consuming work that should be alleviated through smarter systems so your people can focus on what actually matters.
Independent and multi-site outpatient and ambulatory groups with 10–100 physicians and $10M–$150M in annual revenue. Growing through acquisition or expansion. Revenue cycle and denial management under pressure.
We work directly with the people who own the problem and can act on the solution. No committees, no procurement cycles, no layers of approval slowing things down.
You already have an EMR. You're dealing with rising denials, staff doing repetitive manual work, or technology that hasn't delivered ROI. You want someone who stays through implementation and measures real outcomes. Not just the kickoff.
These aren't abstract problems. They have specific, measurable solutions, and we've solved them before using both modern and proven technology.
Margins keep shrinking while payroll and administrative costs keep rising.
Denial rates are climbing and there's no systematic process to prevent them before claims go out.
Physicians are spending more time on documentation and admin than on patients.
Your staff is stretched thin on manual, repetitive, time-consuming work: chasing authorizations, moving data between systems, doing tasks that should be alleviated through smarter systems so they can focus on patients.
You've invested in technology including AI, software, or automation that hasn't produced measurable ROI.
Every consultant you've hired delivered a report and moved on. Nobody stayed to make it real.
Insurance companies deployed AI and automation across their claims processing and denial workflows years ago. They identify denial opportunities faster, apply rules more consistently, and do it with minimal human involvement. Every day a practice runs manual revenue cycle processes, it's fighting an automated system with spreadsheets and phone calls.
The answer isn't just better denial management after the fact. It's learning the denial patterns by payer, by procedure code, by provider, by documentation gap, and correcting them upstream before claims ever go out. Prevention is more valuable than recovery. And the practices that build that feedback loop stop losing revenue they should never have lost in the first place.
The end state is an autonomous revenue cycle that runs with minimal human intervention, surfaces exceptions for staff to resolve, and continuously learns. Staff aren't eliminated; they're redeployed from repetitive transactional work to judgment calls and patient relationships. That's how you solve the dual problem of scarce operational resources and low job satisfaction at the same time.
Every engagement is scoped around your specific situation, leveraging AI, the power of automation, and proven healthcare technology to deliver measurable outcomes.
Find out exactly where your practice is losing revenue, where denials are coming from, what repetitive work can be automated, and where technology can close the gap. You get a prioritized roadmap you can act on immediately.
A hands-on 90-day program to identify your highest-value revenue opportunities, build upstream denial prevention into your workflow, reduce manual staff work, and measure the financial impact.
Senior technology transformation leadership on a fractional basis, covering RCM strategy, denial prevention governance, automation oversight, and AI implementation without the full-time executive cost.
There's a difference between someone who advises on technology and someone who has built, run, and measured it in production. That's the difference here.
Delivered NLP-enabled computer-assisted coding and HL7-based cancer case detection automation by 2013. What was a novel idea then is now a fully automated product. Solventum (formerly 3M) sells it today. That's the pattern: build the right thing early, stay the course, and the market catches up. Same approach applies to autonomous revenue cycle now.
Most consultants know one domain. We bridge all three. That's what makes denial prevention actually work. It takes someone who understands the clinical documentation, the payer logic, the revenue cycle workflow, and the technology simultaneously.
We don't lead with AI to sound current. We leverage AI, the power of automation, workflow redesign, and proven healthcare technology. Whatever combination delivers your specific outcome. Sometimes that's cutting-edge. Sometimes it's a smarter interface and a better process. The measure is always ROI.
Transformation doesn't happen in a single go-live. We build it through continuous, compounding improvements, each one measurable, each one moving toward an autonomous revenue cycle where human effort is reserved for judgment, exceptions, and patient relationships. Not a big bang. A better system that keeps getting better.
Every engagement is led directly by Srikar Chinglepet, with 30+ years of experience spanning IT consulting across many organizations (1995–2003) and 22+ years in healthcare IT at Mount Sinai and Atlantic Health System. No junior consultants, no overhead passed to your invoice. Auth processing from 15 minutes to under 2 minutes. Staff redeployed from manual payer work to patient care. Appointment bookings up 25%. Technology-enabled coding across 250,000+ annual cases. These are production results, not projections, and the standard we hold every engagement to.
Human First Health was founded on a simple observation: the gap in healthcare isn't strategy. It's execution. Large consulting firms deliver frameworks. Vendors sell software. Nobody stays to make sure the outcomes are real.
Srikar Chinglepet spent eight years as an IT consultant for large firms including IBM from 1995 to 2003, moving quickly across many organizations, diagnosing problems fast and building solutions that stuck. In 2003, IBM placed him at Mount Sinai Health System to stabilize revenue cycle across hospital and physician billing systems. He delivered, and Mount Sinai hired him full-time in 2005. That discipline of rapid assessment and practical execution is the foundation everything else is built on.
He spent 22+ years implementing healthcare technology in production at Mount Sinai Health System and Atlantic Health System. Not advising on it. He has owned revenue cycle systems, built denial management programs, alleviated repetitive manual work through smarter systems, and measured every outcome with before-and-after KPIs across two major US health systems.
Human First Health brings that combined depth directly to outpatient and ambulatory physician practices that need practical results, without big firm overhead, junior delivery teams, or slide decks that go nowhere.
Book a Discovery Call →Start with a 30-minute discovery call. We'll assess your situation and tell you exactly where we can create impact. No pitch. No commitment. Just clarity.